What is what to do when you try to download an app and it says verification required?

When you encounter a "Verification Required" message while downloading an app, it usually means your Apple ID or Google account needs updated payment information or confirmation. Here's what to do:

  • Update Payment Information: The most common reason is an outdated or invalid payment method associated with your account. Go to your Apple ID Payment Information or Google Account Payment Methods and ensure your credit card details (number, expiration date, CVV) are accurate. Also, check the billing address.

  • Verify Your Account: Sometimes, the store needs you to re-verify your account. This might involve entering your password or answering security questions. Look for prompts to Verify Your Account within the App Store or Google Play Store settings.

  • Check Purchase History: Review your recent Purchase History for any pending charges or unpaid balances. If there's an outstanding balance, you'll need to settle it before downloading new apps.

  • Redeem Gift Card: If you have an App Store Gift Card or Google Play gift card, try redeeming it to cover the cost of the app.

  • Family Sharing Issues: If you're part of a Family Sharing group, the family organizer's payment method is used. Ensure the organizer's payment information is up-to-date and that they've approved any purchase requests.

  • Contact Support: If none of the above steps work, there might be a more complex issue with your account. Contact Apple Support or Google Support for further assistance. They can help diagnose and resolve any account-related problems.